Occasionally, emails sent by ASAP+ may be caught by spam filters. Most modern email software includes a spam or junk folder, and it is worth checking this from time to time.
If you find emails from ASAP+ in your spam or junk folder, you can tell your mail program that it is not spam by hitting the “Not spam” or “Not junk” button, and most mail programs will learn from this and will be less likely to misclassify subsequent emails.
In order to guarantee that mail from ASAP+ does not get caught by your spam filters, most systems also make it possible to create a list of “trusted senders.”